Job Assistant Account Director (Janitorial), Mississauga

Job Description

WHAT’S THE JOB?

As an Account Director, you’ll lead a dedicated team and oversee onsite custodial services at a key client location. You’ll be the face of Dexterra, responsible for delivering exceptional service, managing budgets, ensuring safety, and driving operational excellence. Building strong client relationships and inspiring diverse teams across the country, you’ll play a pivotal role in shaping the future of facilities management—while advancing your career into a leadership position that makes a real impact.

Key Responsibilities:

• Lead revenue growth and ensure profitability for assigned accounts
• Build and maintain strong client relationships through excellent service delivery
• Manage, mentor, and inspire on-site teams to achieve performance goals
• Identify and pursue new business opportunities to drive account growth
• Oversee resource planning, scheduling, and workforce optimization
• Recruit, onboard, and train team members to support operational success
• Ensure compliance with safety standards and quality assurance protocols
• Drive client satisfaction and long-term account retention

COMPETENCIES FOR SUCCESS:

• Strong leadership presence with the ability to influence and inspire
• Results-oriented, with a focus on operational excellence and execution
• High level of accountability—for self and others
• Collaborative mindset and commitment to team success
• Exceptional attention to detail and organizational skills
• Comfortable using data and technology to inform decisions
• Committed to inclusive leadership—ensuring every voice is heard