Job from partnerJob DescriptionJob DescriptionSalary: $45,000 - $52,000
Dispatcher
Vortex Freight Systems (https://www.vortexfreight.com) is a growing 3PL provider that delivers custom logistics solutions throughout North America. With a strong focus on service, innovation, and operational excellence, we are expanding our team to continue delivering top-tier logistics solutions.
Job Overview
We are seeking a proactive and detail-oriented Dispatcher to coordinate and monitor daily transportation operations to ensure timely, efficient, and cost-effective movement of freight. This role requires strong organizational skills, attention to detail, and the ability to troubleshoot and escalate issues in a fast-paced environment. The Dispatcher acts as a key point of contact between carriers, drivers, internal teams, and customers.
Responsibilities and Duties
- Dispatch and coordinate daily shipments across assigned routes and carriers
- Assign loads and issue load tenders to approved carriers or drivers
- Monitor shipments from dispatch to final delivery, ensuring on-time performance
- Track delays, disruptions, or risks and take corrective action promptly
- Escalate unresolved issues to management according to established procedures
- Communicate proactively with carriers, drivers, terminals, and internal teams
- Provide real-time updates on shipment status, delays, and changes
- Liaise with CSR, warehouse, and operations teams to ensure alignment
- Maintain professional and effective communication at all times
- Prepare, review, and verify shipping documentation, including Bills of Lading, manifests, and commercial invoices
- Ensure accuracy of dispatch records and shipment data in TMS and ERP systems
- Complete data entry, tracking updates, and daily dispatch reports
- Maintain organized and accurate operational records
- Troubleshoot operational issues related to pickups, deliveries, loading, and transit
- Ensure compliance with company procedures, safety standards, and transportation regulations
- Support after-hours, weekend, and time-sensitive operations as required
Skills and Qualifications
- 13 years of experience in logistics or transportation, ideally within a 3PL.
- Familiarity with load planning, carrier sourcing, or transportation management systems (TMS).
- Strong communication and problem-solving skills.
- Bilingual: Fluent in English and Spanish is an asset
- Highly organized and detail-oriented, with the ability to manage multiple priorities.
- Proficient in Microsoft Excel and general logistics software.
- Knowledge of Truckmate is an asset
Personal Attributes
- Reliable, adaptable, and solution-driven.
- Strong sense of urgency and ability to thrive in a fast-paced environment.
- Collaborative mindset with a willingness to support broader team goals.
Why Join Us?
- Innovative Environment: Be part of a forward-thinking team dedicated to optimizing logistics andoperations.
- Career Growth: Opportunities for professional development and career advancement within thecompany.
- Supportive Culture: Work in a collaborative and supportive environment where your ideas andcontributions are valued.
